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Welcome to Monocle

​​​​You, but scaled. 

The executive assistant and digital advisor that amplifies your customer success superpowers. Built by people who actually did the job.

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Post-sales is broken.

Too many tools.

Too much admin.

Not enough time for the actual work.

What Monocle Does​​

Imagine you, but scaled. 

​

​FEATURES

 Prep for customer meetings

 Complete CS workflows & automates templates

 Captures notes and tasks in real time

 Helps run onboarding, success plans, and QBRs

 Query & update information about accounts

 All from a simple chat interface

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No dashboards. No clutter. Just execution.

“This is already better than any of the tools I’ve used; Gainsight, Totango, Catalyst.”

Senior CSM, Monocle Alpha User

Fractional Customer Success

Strategic leadership. Proven playbooks. Execution without the overhead.
Snowise offers fractional post-sales consulting to help you scale revenue and retention—without hiring full-time. We bring the strategy, systems, and templates so your team can operate like pros.

Advising
  • Executive guidance on post-sales GTM

  • Metrics, milestones, and customer journey mapping

  • Hands-on coaching for CSMs and post-sales teams

Artifacts
  • Success plan frameworks

  • QBR templates and business review decks

  • Onboarding flows and handoff playbooks

  • Health scoring, escalation workflows, and more

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